1
If you can't find the Kik confirmation email, resend it. Resending a confirmation email if you can't find the original or it's expired only takes a few minutes. You do thiswith the Kik app on your mobile phone, not your computer. Use the following steps:[5]
- Tap the gear icon at the top of the Kik home screen.
- Tap "Your Account."
- Tap "Email" and ensure your address is correct.
- Tap "Email is Unconfirmed."
- When the message pops up asking if you want Kik to send a new email, tap "Yes" to confirm.
- Note: On Windows Phone, this process is a little different. After going to the "Your Account" page, you need to tap "Account Status," then tap the appropriate checkmark to resend the email.
2
Change your notifications so you only get bothered when you want to be. By default, Kik will notify you when you get a new message. However, if you don't like these messages, you can change the way that Kik notifies you with the following steps:
- Tap the gear icon at the top of the Kik home screen.
- Tap "Notifications."
- Check and uncheck the boxes on the following page to change the way that Kik notifies you. You can disable the sound that is played, the vibrating effect, and more.
3
Use the block list to get rid of undesirable messages. Getting messages from someone you'd rather ignore, like an ex-friend or a junk mail bot? Disable unwanted messages by using Kik's built-in block list with the following steps:
- Tap the gear icon at the top of the Kik home screen.
- Tap "Chat Settings."
- Tap "Block List."
- Type in the username of the person you want to block or press the + button in the top right and browse your contact list manually. Click "Block" to confirm.
- Unblock someone by visiting the block list, tapping the name you want to unblock, and tapping "Unblock."
4
Try re-installing the app if it repeatedly crashes. Kik is constantly being updated and having new features added to it by the Kik team. Sometimes, unfortunately, this rapid update cycle can make the app act strangely. The solution to this problem is usually fairly simple — just uninstall the app, then re-download it and install it once again. You will automatically be updated to the latest version of the app when you re-install it.
- Note: Uninstalling the app will delete your history of messages, so save any important information before you uninstall.
5
Visit the Kik support center for more help. Have a technical problem that's not addressed here? Try using the Kik support site, which allows you to quickly search for your problem in the Kik database of help resources
RESOURCE : WIKIHOW




