1) Verified profiles protect against fake users
Our verification feature guarantees that all verified LOVOO users are real persons. This way we avoid fake profiles. The verification process consists of various stages and is carried out manually by our support and security team. To verify a profile, users receive an identification code with which they are to take a clearly recognizable photo of themselves. After they send us this picture it is matched with other pictures from their profile and attributed the verified-status. In this process it is important that the user has uploaded at least one profile picture of himself before the verification request is sent.
2) No profile search for users under 18
Searching for users within our app is exclusively restricted to adult members. Young people under the age of 18 cannot be found through search. Consequently the younger age group remains by itself. Young people, aged 16 to 18, are on principle only allowed to chat, if their accounts are verified by the LOVOO team and their profiles checked by hand.
3) Report function
Our extremely active community helps us detect violation of our guidelines by using the report function on the app. Indications of infringement by other users are followed up immediately. Regarding this matter we have set up a separate procedure in our support and security team especially for young people, to make quick intervention possible.
4) Strict picture controls by the LOVOO Support and Security team
All requirements concerning profile pictures follow strict guidelines. Naturally only G rated pictures are allowed on LOVOO. All suspicious photos are manually controlled and removed by our Support and Security Team. Obvious fake profiles are deleted by us in their entirety.
5) Privacy and Security
All information and content of LOVOO users is treated with strict confidentiality and is not passed on to third parties. In addition, content, for example chat messages, is SSL encrypted for the protection of users. LOVOO allows its members to link their LOVOO accounts to their Facebook profiles. With this link users can use the FB login for LOVOO.
2) No profile search for users under 18
Searching for users within our app is exclusively restricted to adult members. Young people under the age of 18 cannot be found through search. Consequently the younger age group remains by itself. Young people, aged 16 to 18, are on principle only allowed to chat, if their accounts are verified by the LOVOO team and their profiles checked by hand.
3) Report function
Our extremely active community helps us detect violation of our guidelines by using the report function on the app. Indications of infringement by other users are followed up immediately. Regarding this matter we have set up a separate procedure in our support and security team especially for young people, to make quick intervention possible.
4) Strict picture controls by the LOVOO Support and Security team
All requirements concerning profile pictures follow strict guidelines. Naturally only G rated pictures are allowed on LOVOO. All suspicious photos are manually controlled and removed by our Support and Security Team. Obvious fake profiles are deleted by us in their entirety.
5) Privacy and Security
All information and content of LOVOO users is treated with strict confidentiality and is not passed on to third parties. In addition, content, for example chat messages, is SSL encrypted for the protection of users. LOVOO allows its members to link their LOVOO accounts to their Facebook profiles. With this link users can use the FB login for LOVOO.
Security tips for users:
- Think very carefully about what personal data you put on the network
- Choose a difficult password and don’t share it with anyone
- Don’t upload any R rated content to your profile
- Block users that you don’t want to be in contact with
- Tell your friends when you are meeting community members for a date
- Use the privacy settings in the app
- Use the report function for users who infringe LOVOO community guidelines
- Be suspicious of unverified members
- You can always deacitvate your GPS if you do not wish to be found on the radar
- Think very carefully about what personal data you put on the network
- Choose a difficult password and don’t share it with anyone
- Don’t upload any R rated content to your profile
- Block users that you don’t want to be in contact with
- Tell your friends when you are meeting community members for a date
- Use the privacy settings in the app
- Use the report function for users who infringe LOVOO community guidelines
- Be suspicious of unverified members
- You can always deacitvate your GPS if you do not wish to be found on the radar
